Carshalton College       Merton College
South Thames College Group
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Student Support Adviser

Salary: £24,249 - £28,566 per annum pro rata, inclusive of London Allowance

Expiry date: 03/02/2023

Student Support Adviser JD - Jan 23.docx


Option for full time working 36 hours over 52 weeks per year OR term time only 36 hours over 40 weeks per year

Carshalton and Merton Colleges have an exciting opportunity for a Student Support Adviser to provide comprehensive and flexible support, information, advice, and guidance to learners to improve their likelihood of successful completion of their programme and progression into further education, training and/or employment.

You will work in close liaison with students, staff, and external organisations to safeguard students and support them in achieving their full potential by offering holistic support, which is tailored to their needs. You will also provide and support the provision of a range of activities to engage learners with the wider community of college life and the preparation of life in society.

We’d like our Student Support Adviser to have proven experience working with vulnerable young people, using successful strategies with learners who are disengaged or disaffected to re-engage them with education or training or prevent them from dropping out of education. We’d like you to have strong IT skills to effectively market and record all service provision and demonstrate a good understanding of post 16 education services and the issues that transition from pre to post 16 education may have for young people or those that have been out of education for a while.

With excellent communication and interpersonal skills, able to build rapport with a wide range of customers, you will have proven experience of working in a safeguarding capacity with young people and be able to demonstrate knowledge of safeguarding legislations and practices, in education. You will have experience of delivering student workshops or tutorials to a diverse range of students and be comfortable carrying out interviews, reviews and producing risk assessments and support plans.

A Level 4 IAG qualification or another appropriate area (Youth & Community, Education, Psychology, Sociology, Health & Social Care) is desirable.

Closing date for the return of a complete online application is 3rd February 2023. 

South Thames Colleges Group is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children and vulnerable adults.

The benefits package includes generous annual leave, pension scheme, subsidised sports facilities and professional development and training.

The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London’s largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students’ success at the heart of everything we do.

We are looking for hard-working and collaborative people who can join our team and help challenge our students to achieve and progress.

When you click on ‘Apply’, you will be forwarded to the application page which sits on a platform hosted by an external partner called Blue Octopus who support STCG throughout the recruitment process.